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GDC + VRDC 2019 Session Scheduler

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Tools Tutorial Day: The Science of Customer-Focused Tools Development

Caroline Colon  (Sr. Engine User Researcher, Bungie)

Location: Room 301, South Hall

Date: Monday, March 18

Time: 4:40 pm - 5:10 pm

Pass Type: All Access, GDC Conference + Summits, GDC Summits - Get your pass now!

Topic: Programming

Format: Tutorial

Tutorials: Tools Tutorial Day

Vault Recording: Video

As game tools developers our goal is to build software that enables our colleagues to work faster and more creatively. But what happens when you've built a tool that misses the mark, or no one wants to use it? How do you prevent that situation from happening in the first place? This talk covers methods for investigating your users’ needs and assessing usability at multiple points in the development process. We’ll also cover strategies for collecting feedback from users who are under deadline and short on time.

Takeaway

A greater sense of how integrated customer feedback benefits the tools development process, including specific techniques for gathering user feedback across the software development life cycle.

Intended Audience

Tools developers and designers.