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Tools Design Roundtable Day 2: Production

David Lightbown  (User Experience Director, Ubisoft)

Location: Room 214, South Hall

Date: Thursday, March 21

Time: 2:00 pm - 3:00 pm

Pass Type: All Access, GDC Conference + Summits, GDC Conference - Get your pass now!

Topic: Production & Team Management, Design

Format: Roundtable

Vault Recording: Not Recorded

Audience Level: Intermediate

Creating and maintaining an internal tool production system can be a daunting and often amorphous task. Balancing endless feature requests against prioritizing bugs and improvements is a difficult situation that is common in the games industry. In this session attendees will be able to ask and answer other studios about how they tackle these problems, what has or has not worked for them, and why.

The themes for Day 2 are: Production, Tickets, Request systems, Request handling, User informing, and Communication.


Attendees will share their experiences, challenges, and successes with tool production. Expect to leave with a list of actionable methodologies, and real world experiences from other teams, that your team can adopt and learn from to improve in-house tool production.

Intended Audience

This roundtable is intended for producers, tool programmers, tool designers, and technical artists who wish to discuss and improve the efficiency of in-house tool production.